Terms & Conditions

 TWINB2B.COM

WHOLESALE PORTAL TERMS AND CONDITIONS

Twin Liquors, LP

Effective Date: August 16, 2026

 

1. Acceptance of Terms 

These Terms and Conditions ("Agreement") govern access to and use of TwinB2B.com (or the "Portal"), the proprietary wholesale ordering platform operated by Twin Liquors, LP ("Twin Liquors," "we," "us," or "our"), a Texas limited partnership with its principal place of business in Austin, Texas. 

By accessing the Portal, creating an account, or placing any order through TwinB2B.com, you, on behalf of the licensed business entity you represent ("Account Holder," "you," or "your"), acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree, you must immediately discontinue use of the Portal. 

This Agreement constitutes a legally binding contract between you and Twin Liquors. Twin Liquors reserves the right to modify this Agreement at any time. Continued use of the Portal following notice of any modification constitutes acceptance of the revised terms. 

 

2. Eligibility and Account Registration 

2.1 Eligibility Requirements 

Access to TwinB2B.com is restricted exclusively to businesses that meet all of the following criteria at the time of registration and at all times during use of the Portal: 

  • The Account Holder holds a valid, active Texas Alcoholic Beverage Commission (TABC) license or permit that authorizes the on-premise sale or service of alcoholic beverages within the State of Texas. 

  • The Account Holder's licensed premises are located within a county or service area served by a Twin Liquors distribution warehouse, as determined by Twin Liquors in its sole discretion. 

  • The Account Holder is in good standing with the TABC and is not subject to any active license suspension, revocation proceeding, or consent order that restricts purchasing activity. 

  • The individual registering for or accessing the Portal on behalf of the Account Holder is duly authorized to bind the Account Holder to contractual obligations. 

 2.2 Eligible License Types 

Without limitation, eligible TABC license and permit types include: 

  • Mixed Beverage Permit (MB) 

  • Mixed Beverage Late Hours Permit (LB) 

  • Private Club Registration Permit (N) 

  • Caterer's Permit (CB) 

  • Temporary Event Permits, where applicable and where purchasing authority is granted 

  • Hotel and Motel Permits (HS/HB) 

  • Other TABC permits authorizing purchase from a licensed wholesaler for on-premise consumption 

Retail off-premise licenses (e.g., package stores, grocery permits) are not eligible to use TwinB2B.com unless a separate written agreement with Twin Liquors has been executed. Twin Liquors reserves the right to verify eligibility at any time and to terminate access to your account if eligibility cannot be confirmed. 

 2.3 Account Registration 

To access the Portal, Account Holders must complete the registration process, which includes: 

  • Submitting a valid TABC license or permit number for verification 

  • Providing accurate business name, physical address of licensed premises, and contact information 

  • Designating at least one authorized user with a valid business email address 

  • Agreeing to this Agreement on behalf of the Account Holder 

Twin Liquors reserves the right to approve or deny any registration application in its sole discretion. Incomplete or inaccurate registration information will result in denial, delay or suspension of access. 

 

3. Account Security and Authorized Use 

3.1 Account Credentials 

Account Holders are solely responsible for maintaining the confidentiality of all login credentials associated with their Portal account. You agree to notify Twin Liquors immediately at wholesale@twinliquors.com upon discovery of any unauthorized access or suspected breach of your account security. 

3.2 Authorized Users 

Account Holders may designate multiple authorized users within their organization including at least one administrator. Each authorized user must be an employee or agent of the Account Holder, and the Account Holder accepts full responsibility for all actions taken by any authorized user under its account, and all activity that occurs under its account. Sharing credentials with third parties outside the Account Holder's organization is strictly prohibited. 

3.3 Prohibited Account Activity 

The following activities are expressly prohibited: 

  • Using Portal access to place orders on behalf of any business other than the Account Holder's licensed premises 

  • Sharing login credentials with unauthorized individuals 

  • Attempting to circumvent TABC purchasing restrictions or permit limitations through the Portal 

  • Placing orders for delivery to addresses other than the Account Holder's licensed premises of record as notified to Twin Liquors in the Account Holder’s account

 

4. Orders, Pricing, and Availability 

4.1 Order Placement 

Orders placed through TwinB2B.com constitute binding purchase offers subject to acceptance by Twin Liquors. An order is not confirmed until you receive written or electronic confirmation from Twin Liquors. Twin Liquors reserves the right to reject, cancel, or modify any order at its discretion, including orders affected by product unavailability, pricing errors, or compliance concerns. 

4.2 Pricing 

All prices displayed on the Portal are wholesale prices applicable to eligible TABC licensees and are subject to change without advance notice. Prices shown at the time of order confirmation will govern that specific transaction. 

Prices do not include applicable taxes unless expressly stated. Account Holders are responsible for all applicable state and local taxes in accordance with Texas law. Account Holders will promptly pay or reimburse Twin Liquors for any and all state and local taxes that Twin Liquors may be required to pay on Account Holder’s behalf in connection with this Agreement. This provision does not apply to any taxes for which Account Holder is exempt and for which Account Holder has furnished Twin Liquors with a valid tax exemption or resale certificate authorized by the appropriate taxing authority. Account Holder will indemnify and hold Twin Liquors harmless for any fines, charges, damages or penalties assessed against Twin Liquors as a result of Account Holder’s failure to pay any such taxes.

4.3 Product Availability 

Product availability is subject to Twin Liquors' warehouse inventory and supplier allocation. Twin Liquors does not guarantee the availability of any product at any time and is not liable for losses arising from product unavailability or substitutions. State-allocated or limited-release products are subject to separate allocation terms communicated at the time of availability. 

4.4 Minimum Order Requirements 

Twin Liquors may impose minimum order quantities or dollar thresholds for delivery eligibility. Current minimums are displayed within the Portal and may be updated at Twin Liquors' discretion. Orders that do not meet applicable minimums may not qualify for scheduled delivery and may be subject to additional fees. 

4.5 Order Modification and Cancellation 

Requests to modify or cancel a confirmed order must be submitted to Twin Liquors no later than the cutoff time specified in the Portal or communicated by your Twin Liquors sales representative. Orders that have entered fulfillment processing may not be modifiable or cancelable. 

 

5. Delivery and Title 

5.1 Delivery Area 

TwinB2B.com is available exclusively to businesses within Twin Liquors' defined service territory, based on the geographic coverage of Twin Liquors' licensed distribution warehouses. Delivery is available only to the licensed premises address on file with TABC and registered with Twin Liquors. Twin Liquors does not deliver to residences, temporary locations, or unlicensed premises. 

5.2 Delivery Scheduling 

Delivery schedules are established by Twin Liquors based on route logistics, order volume, and geographic zone. Twin Liquors will communicate scheduled delivery windows at the time of order confirmation. Delivery dates are estimates and not guarantees. Twin Liquors is not liable for delays caused by weather, traffic, supplier disruptions, or circumstances beyond its reasonable control. 

5.3 Receipt and Inspection 

Account Holders are responsible for ensuring an authorized representative is present at the licensed premises to receive and sign for all deliveries. Deliveries will not be left unattended. The Account Holder's authorized representative must inspect the delivery upon receipt and note any discrepancies, damage, or missing items on the delivery receipt at the time of delivery. 

5.4 Title and Risk of Loss 

Title and risk of loss for all products pass to the Account Holder upon delivery to and acceptance at the licensed premises. Twin Liquors retains title to all products until full payment is received where applicable. 

 

6. Payment Terms 

6.1 Payment Methods 

Accepted payment methods are displayed within the Portal and may include ACH transfer, check, or other methods as approved by Twin Liquors. Payment method availability may vary by account. Twin Liquors reserves the right to modify accepted payment methods at any time. 

6.2 Payment Terms and Due Dates 

All invoices will be paid pursuant to the TABC rules and applicable law including the Alcoholic Beverage Code of Texas. Invoices for liquor purchased by you on the 1st-15th of the month are due on 25th of the same month, and for purchases by you on the 16th – end of month are due on the 10th of the following month; beer invoices are due upon delivery. Failure to pay by the invoice due date will result in Twin Liquors reporting your account as delinquent to the TABC. No credit cards will be accepted for wholesale purchases. Returned checks must be repaid via cash or cashier’s check. One returned check within six months of the start date of your charging privileges with Twin Liquors will result in loss of charge terms.

6.3 Late Payment 

Invoices not paid by the applicable due date are subject to a late payment charge of one and one-half percent (1.5%) per month, or the maximum rate permitted by Texas law, whichever is less, on the outstanding balance. Twin Liquors reserves the right to suspend or terminate Portal access for accounts with outstanding past-due balances. 

6.4 Disputed Invoices 

Account Holders must notify Twin Liquors in writing of any invoice disputed in good faith within ten (10) business days of the invoice date. Undisputed portions of invoices remain due and payable on the original due date. Failure to dispute an invoice in good faith within the specified period constitutes acceptance of the invoice as accurate. 

6.5 Credit Terms 

Credit accounts are subject to Twin Liquors' credit approval process. Twin Liquors reserves the right to modify, suspend, or revoke credit terms at any time based on the Account Holder's payment history, TABC license status, or Twin Liquors' internal credit policies. Twin Liquors may require prepayment or a security deposit for accounts with insufficient credit history. 

 

7. Returns, Shortages, and Damaged Product 

7.1 Returns Policy 

All sales of alcoholic beverage products through TwinB2B.com are final except as required by applicable Texas law or TABC regulations. Returns of alcoholic beverage products are subject to TABC rules governing the return of merchandise from retailers to distributors. Account Holders may not return products without prior written authorization from Twin Liquors. 

7.2 Shortage and Damage Claims 

Claims for shortages or damaged product must be reported at the time of delivery by notation on the delivery receipt and confirmed in writing to Twin Liquors within forty-eight (48) hours of delivery. Claims submitted after this period may not be honored. Twin Liquors will investigate all timely claims and issue credit or replacement product at its discretion. 

 

8. Regulatory Compliance 

8.1 TABC Compliance 

Account Holders are solely responsible for compliance with all applicable TABC regulations governing the purchase, receipt, storage, and service of alcoholic beverages at their licensed premises. This includes maintaining a current and valid TABC license or permit, complying with purchase volume restrictions, reporting requirements, and any consent orders or conditions attached to the Account Holder's license. 

8.2 License Status Updates 

Account Holders must promptly notify Twin Liquors of any change in TABC license status, including expiration, suspension, revocation, transfer, or modification of permitted premises. Account Holders may not use the Portal to place orders during any period in which their TABC license is expired, suspended, or revoked. Twin Liquors monitors TABC license status and reserves the right to suspend Portal access upon detection of any lapse in licensure. 

8.3 Permitted Use of Products 

Products purchased through TwinB2B.com may only be used in accordance with the Account Holder's TABC license or permit. Resale or transfer of products to unlicensed parties or in violation of TABC regulations is strictly prohibited and will result in immediate termination of Portal access and reporting to TABC where required by law. 

8.4 Alcoholic Beverage Code of Texas 

This Agreement and all transactions conducted through TwinB2B.com are subject to the Alcoholic Beverage Code of Texas and all applicable rules and regulations promulgated by the TABC. In the event of any conflict between this Agreement and applicable law or TABC regulation, applicable law and TABC regulation will control. 

 

9. Permitted and Prohibited Portal Use 

9.1 License to Use 

Subject to the terms and conditions of this Agreement, Twin Liquors grants Account Holders a limited, non-exclusive, non-transferable, revocable license to access and use TwinB2B.com solely for the purpose of placing wholesale orders for the Account Holder's licensed premises. This license does not include any right to copy, modify, distribute, or create derivative works from any Portal content. This Agreement does not grant any right or license to any Twin Liquors intellectual property except as expressly provided in this Agreement, and no other right or license is to be implied by or inferred from any provision of this Agreement or by the conduct of the parties.

9.2 Prohibited Uses 

Account Holders may not use TwinB2B.com to: 

  • Access or attempt to access any account other than their own 

  • Introduce any malicious code, virus, or disruptive technology to the Portal 

  • Scrape, harvest, or extract pricing, product, or account data in bulk using automated tools 

  • Use Portal data for competitive intelligence or benchmarking against Twin Liquors 

  • Resell, sublicense, or grant Portal access to any third party 

  • Place orders with fraudulent intent or in violation of any applicable law 

 

10. Intellectual Property 

10.1 All content on TwinB2B.com, including product listings, pricing, graphics, logos, trademarks, and software, is the property of Twin Liquors or its licensors and is protected by applicable intellectual property laws. Nothing in this Agreement grants Account Holders any ownership interest in any Portal content or Twin Liquors intellectual property. 

10.2 The Twin Liquors name, logo, and TwinB2B.com marks are registered or common law trademarks of Twin Liquors. Unauthorized use of any Twin Liquors trademark is strictly prohibited. 

10.3 Twin Liquors complies with the provisions of the Digital Millennium Copyright Act (DMCA) and applicable law for copyright infringement. Twin Liquors will respond to notices of infringement that comply with applicable law. If a copyright holder believes that there has been a violation of his/her rights on this website, the copyright holder may request that Twin Liquors remove or disable the material by submitting written notification to our Wholesale Operations at the mailing address/email below. If you knowingly make a material misrepresentation that material or activity is infringing your copyright, you may be held liable for damages under applicable law. The written notification must include the following:

  • A signature of a person authorized to act on the copyright owner’s behalf.

  • Identification of the copyrighted work that is claimed to have been infringed, or, if the claim involves multiple copyrighted works, a representative list of such works.

  • Identification of the material that is claimed to be infringing, with information sufficient to permit us to locate the material.

  • Contact information for the person giving the notification, including name, address, telephone, and email address.

  • A statement that the person giving the notification has a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.

  • A statement that the information in the notification is accurate, and under penalty of perjury, that the person giving the notification is authorized to act on behalf of the copyright owner.

You may be liable for damages, including costs and attorneys’ fees, if you materially misrepresent that content is infringing. If you are unsure whether you hold the relevant intellectual property rights, we recommend consulting an attorney before submitting a notification to us.

 

11. Privacy and Data Use 

Twin Liquors collects, processes and uses business account information, ordering data, and usage data through TwinB2B.com in accordance with its TwinB2B Privacy Policy, available at TwinB2B.com/privacy-policy. By using the Portal, Account Holders consent to the collection, processing and use of information as described in the Twin B2B Privacy Policy. 

 

12. Confidentiality 

Each party (“Recipient”) understands that the other party (“Discloser”) has disclosed or will disclose information relating to the Discloser’s business.  Discloser will use reasonable efforts to designate or identify at the time of disclosure any such information as being proprietary and confidential. Notwithstanding the foregoing, any information disclosed in circumstances of confidence, or which would be understood by the parties, exercising reasonable business judgment, to be confidential, will be deemed "Confidential Information.”  Recipient will maintain the confidentiality of Discloser's Confidential Information with at least the same degree of care that it uses to protect its own Confidential Information, but not less than a commercially reasonable standard of care, use the Confidential Information solely for the purpose of fulfilling its obligations and exercising its rights under this Agreement, and restrict disclosure of Confidential Information to its employees, consultants, contractors, service providers, vendors and partners who need to know such information for purposes related to this Agreement and who are bound by confidentiality obligations that are at least as protective as those outlined herein. The foregoing will not apply with respect to any information that Recipient can document (a) is or becomes generally available to the public, (b) was in its possession or known by it before receipt from the Discloser, (c) was rightfully disclosed to it without restriction by a third party, (d) was independently developed without use of any Confidential Information of the Discloser, or (e) is required to be disclosed by law or governmental regulation.

 

13. Disclaimers and Limitation of Liability 

13.1 Portal Availability 

TwinB2B.com is provided on an "as is" and "as available" basis. Twin Liquors makes no representations or warranties of any kind, express or implied, regarding the availability, accuracy, or uninterrupted operation of the Portal. Twin Liquors reserves the right to perform maintenance, updates, or modifications to the Portal at any time with or without notice. 

13.2 Limitation of Liability 

To the maximum extent permitted by applicable law, Twin Liquors' total liability to any Account Holder for any claim arising out of or related to this Agreement or use of TwinB2B.com, whether in contract, tort, strict liability, negligence or otherwise, will not exceed the total amount paid by the Account Holder to Twin Liquors in the thirty (30) days immediately preceding the event giving rise to the first claim under this Agreement. Twin Liquors will not be liable for any indirect, incidental, consequential, punitive, or special damages, including lost profits or loss of business opportunity, even if advised of the possibility of such damages. 

13.3 Indemnification 

Account Holders agree to indemnify, defend, and hold harmless Twin Liquors, its members, general partners, limited partners, officers, directors, employees, personnel and agents from any claims, damages, losses, fines, penalties, and/or expenses (including reasonable attorneys' fees) arising from: (a) the Account Holder's use of TwinB2B.com in violation of this Agreement; (b) the Account Holder's violation of any TABC regulation, the Alcoholic Beverage Code of Texas or applicable law; or (c) any third-party claim arising from the Account Holder's use of products purchased through the Portal. 

 

14. Term and Termination 

14.1 Term 

This Agreement is effective upon the Account Holder's first access to the Portal and continues until terminated by either party. In addition to other termination rights in this Agreement, Twin Liquors may terminate this Agreement for any reason at any time.

14.2 Termination by Twin Liquors 

Twin Liquors may suspend or terminate Portal access immediately and without prior notice for any of the following reasons: 

  • The Account Holder's TABC license expires, is suspended, or is revoked 

  • The Account Holder breaches any provision of this Agreement 

  • The Account Holder's account has an outstanding past-due balance exceeding terms

  • Twin Liquors determines in its sole discretion that continued access poses a compliance, legal, or business risk to Twin Liquors

14.3 Termination by Account Holder 

Account Holders may terminate their Portal access at any time by providing written notice to Twin Liquors at wholesale@twinliquors.com. Termination does not relieve the Account Holder of any outstanding payment obligations. 

14.4 Injunctive Relief

Account Holder acknowledges that Twin Liquors may be irreparably harmed if Account Holder’s obligations under this Agreement are not specifically enforced and that Twin Liquors may not have an adequate remedy at law in the event of an actual or threatened breach of this Agreement.  Accordingly, Twin Liquors is entitled to specific performance, injunctive or other equitable relief as a remedy for any such breach or anticipated breach without the necessity of proving irreparable harm or posting bond and without waiving any other remedies at law or in equity which may be available in the event of any action to enforce such provisions.

14.4 Effect of Termination 

Upon termination, the Account Holder's right to access the Portal ceases immediately. All outstanding invoices become due and payable within fifteen (15) days of the termination date. Provisions of this Agreement that by their nature survive termination will continue in effect, including payment obligations, indemnification, and dispute resolution. 

 

15. Governing Law and Dispute Resolution 

15.1 Governing Law 

This Agreement is governed by the laws of the State of Texas, without regard to its conflict of law principles. All disputes arising from or related to this Agreement will be subject to the exclusive jurisdiction of the state and federal courts located in Travis County, Texas, and each party waives all objections to jurisdiction and venue of such courts; provided that nothing in this Section will restrict either party from seeking injunctive relief in a forum of its choice.   

15.2 Dispute Resolution 

Before initiating any legal proceeding, the parties agree to attempt to resolve any dispute through good-faith negotiation. Each party will provide the other party written notice of any dispute; Account Holder will notify Twin Liquors pursuant to and at the address(es) in the Notices provision below, and Twin Liquors will email Account Holder at the email address in the Account Holder’s account (each a “Dispute Notice”). The parties will have thirty (30) days after the date of the Dispute Notice is received to reach a resolution before either party may pursue other remedies including formal legal action. 

15.3 Waiver of Jury Trial 

TO THE EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY IRREVOCABLY WAIVES ITS RIGHT TO A TRIAL BY JURY IN ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT. 

 

16. General Provisions 

16.1 Entire Agreement. This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, representations, and understandings, whether oral or written, between the parties with respect to the subject matter hereof. 

16.2 Severability. If any provision of this Agreement is found unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. 

16.3 Waiver. Twin Liquors' failure to enforce any provision of this Agreement will not constitute a waiver of its right to enforce such provision in the future. A waiver by Twin Liquors of any provision of this Agreement in any one instance will not be deemed or construed to be a waiver of such provision for any similar instance in the future or of any subsequent breach. No waiver will be effective unless made in writing by Twin Liquors.

16.4 Assignment. Account Holders may not assign their rights or obligations under this Agreement without the prior written consent of Twin Liquors. Twin Liquors may assign this Agreement without consent in connection with any merger, acquisition, or sale of substantially all of its assets. 

16.5 Notices. Except for other specific notice provisions and methods set forth in this Agreement, all legal notices under this Agreement must be sent in writing to Twin Liquors, LP, Attn: Wholesale Operations, 5639 Airport Blvd, Austin, TX 78751 (or to such other address that may be designated by Twin Liquors from time to time in accordance with this Section) with a copy addressed to Twin Liquors’ CFO and Twin Liquors’ Legal Department c/o Twin Liquors, 5639 Airport Blvd, Austin, Texas 78751. 

16.6 Force Majeure. Twin Liquors is not liable for delays, deficiencies or failures in performance of its obligations under this Agreement due to any force majeure event, including natural disaster or catastrophe, fire, explosion, electrical or communication line failure, technology failures, disturbance, war or military action, acts of terrorism, epidemic, pandemic, government acts, orders, or regulation, equipment failure, supplier disruptions, or any cause or matter whatsoever not within the reasonable control of Twin Liquors. 

16.7 Independent Contractors. The relationship between the parties created by this Agreement is that of independent contractors and neither party will have any authority to create any obligation on behalf of the other.

16.8 Construction. The headings of Sections of this Agreement are included solely for convenience of reference and are not to be used to interpret, construe, define, or describe the scope of any aspect of this Agreement.  The terms “include,” “including,” “includes” and similar terms mean “including, but not limited to.” Unless otherwise expressly stated to the contrary herein, all remedies are cumulative and the exercise of any express remedy by either party does not by itself waive such party’s right to exercise its other rights and remedies available at law or in equity.

 

17. Contact Information 

For questions regarding this Agreement or TwinB2B.com, contact: 

 

Twin Liquors, LP 

Wholesale Operations 

5639 Airport Blvd, Austin, TX 78751 

Email: wholesale@twinliquors.com